Privacy Policy
Last Updated: 08/01/2024
Compliant with the General Data Protection Regulation (GDPR)
Who We Are
PH Performance Coaching Ltd operates as a UK-based HR consultancy specializing in human performance and organisational change. Our team helps individuals and businesses achieve peak performance while ensuring strong data security.
Why This Policy Matters
We want you to understand how we handle your personal details. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or engage with our offerings. By continuing to use our solutions, you agree to the terms outlined in this policy.
Our Commitment to Privacy
At PH Performance Coaching Ltd, we prioritize data protection in every aspect of our business. We integrate privacy by design and by default into all operations. As a result, data protection drives our approach to service delivery, marketing activities, IT system development, and overall business processes.
How We Protect Your Data
We use strict security measures to keep your personal details safe. More specifically:
• From the start, we embed privacy protections into our solutions, eliminating extra steps on your part.
• Additionally, we keep your details confidential and do not share them with third parties for marketing.
• However, we only disclose data when absolutely necessary to fulfill a requested offering or meet legal requirements.
Legal Basis for Processing Your Data
We collect and process personal data only when a legitimate reason exists. Depending on the situation, we rely on one of the following legal bases:
1. Consent – You provide explicit permission for us to collect and use your details.
2. Contractual Necessity – We process data to fulfill a contract or take steps before entering one.
3. Legal Obligation – Certain laws require us to collect and store specific records.
4. Legitimate Interests – We process data when necessary for business operations, unless your rights override these interests.
Ensuring Transparency
We clearly communicate why we collect and use your personal details and which legal basis applies in each case.
What Data We Collect and How
To provide our offerings efficiently and securely, we collect details through multiple channels, including:
• Website interactions (e.g., contact forms, sign-ups)
• Email communications
• Online portals
• Verbal discussions during consultations or coaching sessions
Types of Data We Collect
The type of data we collect depends on the support we provide. This may include:
• Basic Details – Name, contact information, and employment records.
• Professional Insights – Your department, team, length of employment, and professional goals.
• Sensitive Information – Coaching sessions may involve confidential discussions. In such cases, we keep conversations private and store any notes securely.
Your Privacy, Our Responsibility
We handle your data ethically, securely, and in full compliance with GDPR regulations. If you have any questions about how we collect or use your details, contact us directly. Above all, we prioritize your privacy and take every necessary steps to protect it.